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South Star Mykonos

Terms & Conditions

Terms and Conditions

South Star Private Villas Last updated: 10/06/2026

1. Introduction

These Terms and Conditions (“Terms“) govern your access to and use of the website located at https://southstarvilla.com/ (the “Website“) and any villa rental, booking, or related services offered through it (collectively, the “Services“), operated by S. & S. BOROVAS L.P., a company registered in Greece/Attica under company number VAT: GR803206520, with its registered office at 31, ZAGORION ST., 104 45 ATHENS. By accessing the Website, creating an account, or making a booking, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Website or Services.

2. Definitions

  • “Booking” – a confirmed reservation of a Property for a defined period.
  • “Property” / “Villa” – any villa, accommodation, or premises listed by us for short-term rental.
  • “Booking Confirmation” – the written confirmation (typically by email) issued by us once a Booking is accepted.
  • “Rental Period” – the dates of stay specified in the Booking Confirmation, beginning at check-in and ending at check-out.
  • “Total Price” – all charges payable for a Booking, including rental fees, taxes, and any applicable service or cleaning fees.
  • “Security Deposit” – the refundable amount held against potential damage or breach of these Terms.

3. Eligibility

To make a Booking, you must:
  1. Be at least 18 years of age (or the age of legal majority in your jurisdiction);
  2. Have the legal capacity to enter into a binding contract;
  3. Provide accurate, current, and complete information;
  4. Be the lead Guest, taking full responsibility for all members of your party.
We reserve the right to refuse any Booking or restrict access to the Services at our discretion, to the extent permitted by law.

4. Accounts and Wishlist

If you create an account on the Website:
  1. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
  2. You must notify us immediately of any unauthorised use of your account.
  3. Wishlist, saved listings, and similar features are provided for your convenience only and do not constitute a reservation, hold, or guarantee of availability or price.
  4. We may suspend or terminate accounts that violate these Terms or are used for fraudulent or unlawful activity.

5. Bookings and Reservations

  1. All listings are an invitation to treat, not a binding offer. Your request to book constitutes an offer to rent the Property on these Terms.
  2. A contract is formed only when we issue a Booking Confirmation. Until then, no Booking is guaranteed, even if payment has been initiated.
  3. We make reasonable efforts to ensure availability and pricing are accurate, but errors may occur. If an obvious error affects your Booking, we may cancel it and offer a full refund of amounts paid.
  4. The Booking is personal to the lead Guest and the party named. It may not be transferred, sublet, or assigned without our prior written consent.

6. Check-in and Check-out

  1. Standard check-in is from 12:00 and check-out is by 11:00 local time, unless otherwise agreed in writing.
  2. Early check-in or late check-out may be available on request, subject to availability and additional charges.
  3. Failure to vacate by the check-out time may result in an additional charge equal to one night / day at the prevailing rate.
  4. You must provide valid identification for all members of your party on request, where required by law.

7. House Rules and Guest Responsibilities

During the Rental Period you agree to:
  1. Use the Property solely for residential holiday accommodation and not for any commercial, unlawful, or immoral purpose;
  2. Not exceed the maximum occupancy stated in the listing or Booking Confirmation;
  3. Not host parties, events, or gatherings beyond the registered guests without our prior written consent;
  4. Respect quiet hours and neighbours, and comply with any condominium, resort, or local regulations;
  5. Care for the Property and its contents, and report any damage or malfunction promptly;
  6. Comply with any specific House Rules provided (regarding smoking, pets, pools, security systems, etc.);
  7. Supervise children and any vulnerable persons at all times, including around pools, balconies, stairs, and water features;
  8. Not bring pets unless expressly permitted in writing.
You are responsible for the conduct of all members of your party and any visitors you allow on the Property.

8. Damage and Liability for the Property

  1. You are responsible for any loss or damage to the Property or its contents caused during your stay, except normal wear and tear.
  2. You must report any damage or breakage to us as soon as reasonably possible.
  3. We reserve the right to recover the full cost of repair, replacement, or additional cleaning, whether or not this exceeds the Security Deposit.

9. Property Descriptions and Images

  1. We aim to describe and photograph each Property accurately. However, images, floor plans, and descriptions are illustrative and may differ slightly from the actual Property.
  2. Local amenities, services, and surroundings are described in good faith and may change beyond our control.
  3. Minor differences do not entitle you to cancel or claim a refund.

10. Force Majeure

We are not liable for any failure or delay in performing our obligations where caused by events beyond our reasonable control, including but not limited to: natural disasters, extreme weather, fire, flood, earthquake, epidemic or pandemic, government action, travel restrictions, war, terrorism, civil unrest, strikes, or failure of utilities or transport (“Force Majeure“). Where a Force Majeure event prevents a stay, we will work with you in good faith on rescheduling or a fair refund of amounts paid for the affected portion, subject to any sums we have irrecoverably committed.

11. Limitation of Liability

To the maximum extent permitted by law:
  1. Our total aggregate liability arising out of or in connection with a Booking shall not exceed the Total Price paid by you for that Booking.
  2. We are not liable for indirect, consequential, or special losses, including loss of enjoyment, loss of profit, or wasted expenditure.
  3. We are not liable for personal injury, loss, or damage to you or your party or your belongings, except to the extent caused by our negligence and to the extent such liability cannot be excluded by law.
  4. We are not responsible for the acts, omissions, or services of independent third parties (e.g. transfer providers, caterers, tour operators, or local service providers).
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be excluded.

12. Insurance

We strongly recommend that you obtain comprehensive travel and personal liability insurance covering cancellation, curtailment, medical expenses, personal accident, and loss of or damage to belongings, valid for the duration of your stay. We do not provide such insurance.

13. Third-Party Services and Links

The Website may contain links to or integrations with third-party websites, payment processors, or services. We do not control and are not responsible for the content, policies, or practices of any third party. Your use of third-party services is governed by their own terms.

14. Intellectual Property

All content on the Website — including text, graphics, logos, the “South Star” name and marks, images, and software — is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent, except for personal, non-commercial use in connection with a Booking.

15. Acceptable Use of the Website

You agree not to: use the Website unlawfully; attempt to gain unauthorised access; introduce malware; scrape or harvest data; or interfere with the Website’s operation or security.

16. Privacy and Data Protection

Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms. We process your data in compliance with applicable data protection law, including, where relevant, the General Data Protection Regulation (GDPR).

17. Complaints and Dispute Resolution

  1. If a problem arises during your stay, you must notify us immediately so we have the opportunity to resolve it. Failure to do so may affect any later claim.
  2. Any complaint not resolved during the stay should be submitted in writing to info@southstarvilla.com within 3 days of check-out.
  3. We aim to acknowledge complaints within 5 business days and resolve them promptly and fairly.
  4. For EU consumers: you may also use the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

21. Governing Law and Jurisdiction

These Terms and any dispute arising from them are governed by the laws of Greece. The courts of Greek republic shall have exclusive jurisdiction, without prejudice to any mandatory consumer rights that entitle you to bring proceedings in your country of residence.

22. Changes to These Terms

We may update these Terms from time to time. The version in force at the time of your Booking applies to that Booking. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

23. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force. These Terms, together with the Booking Confirmation and Privacy Policy, constitute the entire agreement between you and us regarding the Services.

24. Contact Us

S. & S. BOROVAS L.P.,  Mikonos, 846 00, Greece
Email: info@southstarvilla.com
Phone: +30 694 783 0287
Website: https://southstarvilla.com/

Mikonos, 846 00, Greece

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